All Systems Operational
Web app (app.informer.eu) Operational
90 days ago
100.0 % uptime
Today
API (api.informer.eu) Operational
90 days ago
100.0 % uptime
Today
Mobile app Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
Third party bank connections Operational
90 days ago
100.0 % uptime
Today
Rabobank Operational
90 days ago
100.0 % uptime
Today
ING bank Operational
90 days ago
100.0 % uptime
Today
KNAB bank Operational
90 days ago
100.0 % uptime
Today
Ponto Operational
90 days ago
100.0 % uptime
Today
finAPI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 30, 2024

No incidents reported today.

May 29, 2024

No incidents reported.

May 28, 2024

No incidents reported.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024
Resolved - Alle missende Mollie betalingen zijn nu ingeladen.
May 23, 16:09 CEST
Monitoring - De oplossing is geschreven. De Mollie betalingen worden stuk voor stuk ingeladen. Dit proces kan een uur in beslag nemen.
May 23, 15:52 CEST
Investigating - Op dit moment ondervinden wij problemen met de geactiveerde Mollie connecties. Mollie wordt gebruikt om klanten de mogelijkheid te bieden de facturen via bijvoorbeeld iDeal te voldoen.
Er wordt hard gewerkt aan een oplossing.

May 23, 13:35 CEST
May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024
Completed - The scheduled maintenance has been completed.
May 20, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 09:00 CEST
Scheduled - In order to continue our service and continue to use the latest technologies, Informer is busy improving the system every day. Updates are implemented every week, and you as a customer will not notice anything when the software is updated.

Every now and then it is necessary to provide the system with major planned maintenance in order to continue to guarantee the agreed service.

To carry out major maintenance, the system temporarily goes offline. The next major update is scheduled for Monday 20 May at 9 am. From that moment on, the software will be temporarily unavailable.

The maintenance takes a maximum of one hour. After this hour, Informer can be reached as usual.

May 15, 14:53 CEST
Postmortem - Read details
May 20, 11:02 CEST
Resolved - The scheduled maintenance has been completed and the Informer application is available again.
May 20, 10:51 CEST
Investigating - Scheduled maintenance is currently still in progress. We will provide updates as necessary. The API is already available.
May 20, 10:02 CEST
Resolved - De ING heeft de bestanden immers verzonden. De transacties worden nu geïmporteerd en zijn binnen enkele uren zichtbaar.
May 20, 10:17 CEST
Identified - De ING heeft ons laten weten dat de transacties vertraging hebben opgelopen. ING kan nog geen tijdsindicatie geven wanneer de transacties worden ingeladen. Zodra zij iets weten, komen wij met een update.
May 20, 08:22 CEST
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Resolved - This incident has been resolved.
May 16, 13:16 CEST
Investigating - Goedemiddag,

Het inloggen via de extra beveiligde code (passkey) gaat op dit moment helaas niet. Er is een storing gemeld van Passkey. Als wij een nieuw bericht ontvangen over passkey dan delen wij dit bericht.

Onze excuses voor het ongemak

May 16, 12:11 CEST